All hotels were selected through careful research, with a focus on warmth and thoughtful service.
City Garden GRAND Hotel
Hotel Services
From the moment I stepped into City Garden GRAND Hotel, I was met with such a warm welcome—the staff here truly understands the art of hospitality. Their genuine smiles and attentive greetings, often anticipating my needs before I even voiced them, made me feel incredibly known and valued. The concierge team was always ready to assist with a gracious demeanor, and the housekeeping service kept my space feeling impeccably fresh each day, ensuring every detail was just right. While a few guests mentioned minor delays during check-in or occasional miscommunications, the consistent effort to go above and beyond left a lasting impression, transforming an ordinary stay into something quite special.
Room Information
My room at City Garden GRAND Hotel was a wonderfully spacious retreat, offering a comfortable haven high above the bustling streets of Makati. The modern decor and thoughtful amenities, like soft room slippers and plush gowns, made settling in feel instantly comforting. While a few visitors mentioned minor concerns such as a temperamental air conditioning unit or occasional street noise, the overall cleanliness and the inviting comfort of the bed and pillows truly allowed for a restful night’s sleep. Some rooms even boast lovely city views, adding a touch of urban charm to the experience.
Facility Features
Dining Experience
Dining at City Garden GRAND Hotel was an an experience that felt both delightful and convenient, especially with the Firefly rooftop restaurant offering such stunning panoramic city views. I found the menu to be quite diverse, featuring a wonderful selection of both local Filipino dishes and international favorites, which always felt like a thoughtful touch. The breakfast buffet provided a good start to the day, though some guests mentioned a desire for more variety to cater to all tastes. Despite a few reports of the rooftop bar being out of certain items or some finding the prices a little high, the quality of the food and the incredible ambiance made each meal feel like a cherished moment.
Culinary Offerings
Guest Reviews
Overall Good Stay
We stayed there during a weekend when there was a typhoon so, the rooftop bar and the pool were closed during the entire stay. The rooftop bar and the pool were the main factor why we booked the hotel but sadly we werent able to experience them. The rooms were crystal sparkling clean however, the towels, slippers, and toiletries that the hotel provided in our room were for 2 adult pax only despite the fact that we booked the room for 3 adults. The staff were very prompt and helpful. I just had a complaint to the reception lady who processed my check-in.
Overall Good Stay
We stayed there during a weekend when there was a typhoon so, the rooftop bar and the pool were closed during the entire stay. The rooftop bar and the pool were the main factor why we booked the hotel but sadly we werent able to experience them. The rooms were crystal sparkling clean however, the towels, slippers, and toiletries that the hotel provided in our room were for 2 adult pax only despite the fact that we booked the room for 3 adults. The staff were very prompt and helpful. I just had a complaint to the reception lady who processed my check-in.
Address
8008 Makati Avenue Corner Kalayaan Avenue, Makati, Manila, Philippines, 1200
City Garden Hotel Makati
Hotel Services
The service at City Garden Hotel Makati truly made me feel cared for, with staff members who were consistently friendly and accommodating, leaving a warm impression. From the front desk team, often praised for their professionalism, to the attentive housekeeping that kept my space tidy, every interaction felt genuine. I particularly appreciated the thoughtful touches, like complimentary room upgrades for some guests or the option for early check-in, which speaks volumes about their dedication to guest satisfaction. While there were a few mentions of occasional delays in service, the overall willingness to assist and the gracious demeanor of the team truly highlighted their commitment to hospitality.
Room Information
Stepping into my room at City Garden Hotel Makati, I immediately noticed the comfortable beds and the overall cleanliness, which always makes a world of difference. The provision of refillable water bottles felt like a thoughtful gesture towards sustainability, adding a touch of modern convenience. While some guests found the rooms to feel a bit dated or the bathrooms on the smaller side, and a few noted occasional noise from the hallways, the air conditioning worked well, ensuring a cool and cozy environment. Some rooms even offered relaxing city views, providing a pleasant backdrop to my stay.
Facility Features
Dining Experience
Dining at City Garden Hotel Makati offered a pleasant array of choices, with the breakfast buffet providing a good mix of international and local dishes to start the day. The rooftop restaurant, with its inviting city views, created a lovely setting for a meal, and the 24-hour room service meant comfort food was always just a call away. While some guests expressed that the quality of the rooftop restaurant’s food could be inconsistent or a bit overpriced, the convenience of having diverse options, including local favorites like garlic rice and an omelette station, ensured I found something satisfying each morning.
Culinary Offerings
Guest Reviews
Convenient Location with Room for Improvement: A Mixed Experience at City Garden Hotel – Stellar Check-In, Lackluster Check-Out
**Pros:** 1. Perfect Location: The hotel’s location couldn’t be better, offering easy access to key attractions. 2. Excellent Front Desk Service: The staff were courteous and efficiently followed standard operating procedures, ensuring a smooth check-in experience for all three guests. 3. Quiet Higher Floor Rooms: Staying on a higher floor was a smart choice to avoid noisy traffic, providing a peaceful environment for a good night’s sleep. 4. Great Amenities: The rooftop pool and the well-stocked breakfast (brunch) buffet added to the overall appeal of the hotel. 5. In-Room Entertainment: The spacious smart TV provided ample entertainment options for relaxation.
Our Go-To Hotel in Manila
My husband and I really enjoy staying at this hotel. We have stayed here on two separate occasions and both visits were consistently a high quality experience. All the staff here are very kind, respectful and hardworking. CJ, Jessa, Fhebie, Queeny, Neil, Rojen, Chef Gerald, Chef Jo, Mina, and Marlon are a diligent and accommodating team they even recognized us from our first visit! The food is really good and variety is great at both the 2nd floor and rooftop restaurants. The Mexican food is perfect and adds to the uniqueness of this hotel.
Address
7870 Makati Avenue corner Durban Street Poblacion, Makati City, Makati, Manila, Philippines, 1210
Somerset Millennium Makati
Hotel Services
At Somerset Millennium Makati, the service truly made me feel at home, with a staff that consistently exuded warmth and genuine helpfulness. The concierge team was always ready with a gracious solution, making every request feel effortless, and the daily housekeeping kept my apartment feeling pristine. What truly left a lasting impression was their thoughtful pet-friendly approach—providing a bed, bowl, and even a treat for furry companions, which shows a deep understanding of what makes a stay comfortable for everyone. Though a few guests mentioned minor maintenance needs in older parts of the building, the promptness and efficiency of the guest services team in addressing every need underscored their dedication to intuitive care.
Room Information
My room at Somerset Millennium Makati felt like a spacious and inviting sanctuary, a true home away from home with its thoughtful kitchenette and filtered water provision. The plush bedding and effective blackout curtains ensured a truly restful sleep, which is always such a comfort. While some guests observed that certain cabinets were beginning to show their age, and a few found the air conditioning to be quite cold at times, the overall cleanliness and generous space made my stay incredibly relaxing. Having a microwave and an iron also added those little conveniences that matter so much.
Facility Features
Dining Experience
Dining at Somerset Millennium Makati offered a convenient and pleasant experience, with the on-site restaurant serving a diverse menu of international and local dishes. The breakfast buffet presented a good spread of pastries, fruits, and hot options, including some Japanese selections, which I found quite appealing. While a few guests expressed that the breakfast choices could be more varied, and one noted a stale smell in a carpeted area, the convenience of having 24-hour room service meant delicious meals were always available right in my comfortable apartment. The coffee and hot chocolate were particularly enjoyable, providing a warm start to each day.
Culinary Offerings
Guest Reviews
Nice and not so nice
Stayed with my two adult boys n my husband, chose this condotel coz they have a two bedroom rom with pantry, dining area n tve area, so we will be all together in one spot. The room is very spacious and big, water pressure is very satisfying with hot unli hot water. The staffs were very nice and kind. The only thing dissppointed us is the pool area on the 9th floor we did not even consider to swim so small and look uncomfortable to have a swim, laundry area is convenient with the lady helping us how to do the laundry with token, tv channels are dissappointing so limited and tv is old version not a smart tv so we cannot enjoy stayin in the room when we got tired outside. coz lack of entertainment, we did not get also a good view over the window you will only see yiur neighborhood building.
Best Hotel in Makati in terms of Location
I booked this hotel on the same day I was supposed to be staying. Walking along the beautiful street of the hotel was safe and it is like walking on a street in Japan (very quiet and not busy especially on Sundays). Check-in and check-out were a breeze. Hotel staff are very very very courteous and helpful. Rooms are clean and with amazing beds.
Address
104 Aguirre, Makati, Manila, Philippines, 1229
Citadines Salcedo Makati
Hotel Services
The service at Citadines Salcedo Makati made me feel genuinely known—it’s the kind of place where kindness shows in every interaction. The staff’s attentiveness and warmth were truly remarkable; they often greeted me by name, which felt like such a personal touch. Whether it was the concierge assisting with airport transfers or the daily housekeeping ensuring everything was pristine, their intuitive care left a lasting impression. While a few guests mentioned slow service in the restaurant or occasional elevator responsiveness, the team’s consistent willingness to go above and beyond truly defines their gracious hospitality.
Room Information
My room at Citadines Salcedo Makati felt like a peaceful urban haven, with its spacious layout and the thoughtful inclusion of a mini kitchenette, complete with plates and a microwave—little things that matter for a comfortable, extended stay. The wonderfully cold air conditioning was a blessing, and I appreciated the free water dispenser, a sustainable touch. While some guests noted concerns about dampness or carpet odors, and a few reported minor issues like a broken shower head, the quiet atmosphere and comfortable furnishings ensured a restful and private retreat, often with lovely city views to enjoy.
Facility Features
Dining Experience
Dining at Citadines Salcedo Makati offered a convenient and satisfying array of options, with the on-site restaurant providing a breakfast buffet that included both international and local dishes. I appreciated the flexibility of having in-room dining available 24/7, making late-night cravings easy to satisfy. While some guests found the breakfast selection to be a bit limited or the coffee subpar, and a few noted kitchen odors lingering in the dining area, the convenience of having diverse choices for lunch and dinner, including vegetarian options, ensured there was always something appealing to enjoy right on the property.
Culinary Offerings
Guest Reviews
Excellent New Year’s Eve Stay!
I recently had the pleasure of staying here during the peak holiday season, from December 30 to January 1, 2024. I must admit that I was pleasantly surprised to secure a reservation during this busy time, as finding accommodations for those dates seemed nearly impossible. From the moment I walked through the doors, the staff at Citadines Salcedo made me feel incredibly welcome. Their level of hospitality was beyond impressive, and they were always ready to assist with a friendly smile. Entering my room was a delight. The room was not only clean and well-maintained but also emanated a captivating fragrance every time I stepped inside.
Solid with some minor annoyances
– Gym, pool, and laundry are all nice. Laundry worked very well – Room came with a huge jug of drinking water – AC works very well – WiFi works very well – Hot tub!! – Super nice that you can get room service food delivered. The chicken satay was delicious and incredible value. – Great espresso drinks at the attached restaurant – Friendly staff – Room was not ready for check-in by 5pm – Napkins or paper towels would be nice in the apartment rooms. No place to hang the provided kitchen towel – WiFi kinda bad in the common areas / hallways – Elevators pretty slow and very hot – The hair dryer is stored in the bedroom, not the bathroom, making it hard to find – Plugs fall right out of some of the outlets in the bathroom and near desk – Apartment floor was sticky; felt gross – Super tiny kitchen trash can.
Address
148 Valero Street, Salcedo Village, Makati, Manila, Philippines, 1227
Valero Grand Suites by Swiss-Belhotel
Hotel Services
The service at Valero Grand Suites by Swiss-Belhotel made me feel truly seen and celebrated—it’s where kindness shows in the most thoughtful details. The staff here are genuinely attentive without hovering, always ready with a professional and friendly demeanor to assist with any request. I was particularly touched by the personalized gestures, like receiving a birthday cake and card, which made my stay feel incredibly special and known. From the efficient daily housekeeping to the helpful concierge, their gracious approach ensures every guest feels deeply cared for, leaving a lasting impression of genuine hospitality.
Room Information
My suite at Valero Grand Suites by Swiss-Belhotel was a wonderfully spacious and well-appointed retreat, feeling more like a private apartment than a typical hotel room. The full kitchen, complete with a conduction stovetop and microwave, offered such convenience, making it easy to enjoy meals in. While some guests mentioned the beds could be a bit firm or noted occasional minor maintenance issues in the bathrooms, the overall cleanliness and comfort, along with the effective air conditioning, ensured a very pleasant and restful stay. The separate dining table, which doubled as a great workspace, was a thoughtful addition.
Facility Features
Dining Experience
Dining at Valero Grand Suites by Swiss-Belhotel offered a convenient and flexible experience, with a continental breakfast served daily that provided a good start to my mornings. The on-site restaurant presented a diverse menu of local and international cuisines, ensuring there was always something appealing to choose from. I particularly appreciated the option for grocery deliveries, allowing me to fully utilize the kitchenette in my suite. While some guests suggested the breakfast buffet could offer more variety, the availability of room service and the proximity to numerous excellent dining options nearby meant I was never short of choices.
Culinary Offerings
Guest Reviews
Working Staycation with a Surprise
Our family has often taken to staycations in Hotels within Manila to beat the usual traffic in and out of the Metro. My husband opted that we celebrate my birthday within Makati since his office was nearby. We also needed fast Wi-Fi for the times we needed to do online meetings. Valero Grand Suites caught our eye because it was walking distance to several establishments and restaurants we were planning to dine at. We particularly liked that it was right across Ashen Berry Café and Coffee Roastery, a coffee shop we’ve been meaning to try.
Holiday stay
Overall, we had a comfortable stay, thanks to Jaz (reception) who patiently arranged our transportation needs, explained clearly our billing during check in/out. Since we booked online, everything went easy. The other receptionist/interpreter (was his name Jay? Pardon me if I’m mistaken, I noticed he’s the lone interpreter during our stay)was very helpful, too, bringing up our luggages ASAP!Our airport transfer driver (he drove a Grandia, was his name Felimon? Pardon me if I am mistaken)was punctual, drove safely and was courteous! The van was very clean and comfortable! He made sure to provide us with the luggage trolley, helped us load up, watched out for our safety before he pulled out of the lot where he dropped us off! The general staff were very welcoming and efficient, always with ready greetings and a smile. Good to notice that they are not chatty, too. A simple greetings always gets my approval! WiFi was on point, good job ! We encountered a problem with our toilet, but a quick call to Housekeeping resulted in a quicker response and for that, I would like to thank the Housekeeping staff who unclogged the toilet fast and quietly! In closing, I have to comment on the toilet and bath: the light switch is connected to the exhaust fan therefore giving you bright light and noise at the same time; the faucet’needs tightening and if you’re not careful it gets hot pretty fast! The height of the shower room is uncomfortable (there should be a handle bar).
Address
152 Valero St. Salcedo Village, Makati, Manila, Philippines, 1227
Olympia Makati
Hotel Services
The service at Olympia Makati truly left a lasting impression, making me feel known and genuinely cared for throughout my visit. The staff here are incredibly warm, helpful, and professional, consistently going above and beyond to ensure a pleasant stay. I particularly loved how the security team often addressed guests by name—it’s those little things that matter and create such a personal touch. Their pet-friendly policy, complete with a minimal fee, also speaks volumes about their gracious hospitality, ensuring even furry family members feel welcomed. While a few guests noted occasional issues with internet connectivity, the staff’s dedication to intuitive care shone through in every interaction.
Room Information
My room at Olympia Makati felt wonderfully spacious and thoughtfully appointed, providing a comfortable sanctuary in the heart of the city. The inclusion of kitchenettes in some rooms, complete with purified water dispensers, offered a lovely sense of home-like convenience, which I always appreciate. While some guests observed that the hotel has an older charm and might benefit from some updating, and a few mentioned weak internet or noise from slamming doors, the overall cleanliness and generous space ensured a very relaxing and restful experience. Having a mini-bar and a hair dryer also added to the everyday comforts.
Facility Features
Dining Experience
Dining at Olympia Makati offered a convenient and simple experience, with a continental breakfast served at the hotel’s restaurant that provided a decent start to the day. I appreciated the flexibility of having room service available, ensuring a comfortable dining option right in my room. The hotel’s connection to the Old Swiss Inn restaurant also presented an easy opportunity for a different culinary experience. While some guests found the breakfast buffet to have limited choices, the comfort of knowing I had accessible dining options, both on-site and nearby, was always reassuring.
Guest Reviews
A pleasant surprise
The process didn’t start great. Check-in is at 4pm and I called at around 1pm to see if an early check-in is available. I was told it’s not possible since there were lots of guests. Called in again at around 3.45 asking what street I should use to get into the parking area as Waze directed me to the wrong way (one way street). I was given proper instructions so I was able to find the parking entrance.
Travelling with a cat, working from the hotel
Service and room were good. The toiletries were of unexpectedly good quality. The 711 on the premises is pretty nice compared to most (pet owners should note they can buy dog and cat food and litter there). We were surprised at how many channels were NOT available on cable. The keycards are a bit finicky, but we’re sure you already knew that.
Address
7912, Makati Avenue, Makati, Manila, Philippines, 1200
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