All hotels were selected through careful research, with a focus on warmth and thoughtful service.
The Point Brisbane – Hotel
Hotel Services
At The Point Brisbane – Hotel, a warm welcome awaits every guest, with staff consistently described as friendly and helpful. The property ensures a pleasant stay through 24-hour room service, dedicated concierge support, and meticulous daily housekeeping. Guests often remark on the attentive nature of the team, with specific individuals frequently commended for going above and beyond to address concerns promptly and effectively, leaving visitors feeling genuinely cared for.
Room Information
The elegantly designed rooms at this Brisbane lodging offer a tranquil retreat, featuring modern amenities and stylish decor. Guests can choose from Deluxe Guest Rooms, Junior Suites, Penthouse Suites, or Suites with Balconies, many providing breathtaking views of the city. While some rooms have been noted as slightly dated, the overall comfort and spaciousness, complete with plush bedding and thoughtful in-room provisions, contribute to a relaxing experience.
Facility Features
Dining Experience
Dining at The Point Brisbane – Hotel provides diverse options, from 24-hour room service to the inviting Lamberts Restaurant. Guests can savor a breakfast buffet offering a wide variety of choices, including freshly made omelets, ensuring a satisfying start to the day. While some visitors have found the in-house dining options, particularly the breakfast, to be on the pricier side, the delicious offerings and the 25% local discount available at the restaurant are appreciated touches.
Culinary Offerings
Guest Reviews
5-Star Review for The Point, Kangaroo Point
We recently stayed at The Point in Kangaroo Point, and overall, it was a wonderful experience. The hotel boasts a gorgeous view of the river, which was a joy to wake up to each morning. The room layout was fantastic, with the bedroom and living room being separate, providing extra space and privacy. The bathroom had two doors, which was a thoughtful touch and added convenience. The air conditioning was excellent—quiet and efficient, keeping the space perfectly comfortable.
Nice hotel but avoid management at all costs
It’s a nice hotel, with clean rooms and nice staff. However, I was astounded to arrive with my family only to be told I couldn’t have the room I paid for on Agoda because Agoda had gotten it wrong. I was then afforded a full cancellation or a far inferior room. Having arrived for a conference with no time to book another hotel, with an excited family, at a busy week in Brisbane, and with the full weight of this issue being placed on us, I have never felt so disgusted by a senior manager’s behavior at a hotel. He was arrogant and stood there staring at me as though we were in the wrong.
Address
21 Lambert Street, Kangaroo Point, Brisbane, Australia, 4169
Treasury Brisbane
Hotel Services
Treasury Brisbane prides itself on its attentive and friendly staff, who are consistently praised for their willingness to assist with every request. The property offers 24-hour room service, comprehensive laundry services, and a dedicated concierge to enhance each guest’s stay. Visitors often feel a strong sense of support and care from the team, though occasional minor delays with room service orders have been noted.
Room Information
The luxurious rooms at Treasury Brisbane provide a spacious and comfortable sanctuary in the heart of the city. Guests often commend the generous proportions, high ceilings, and super comfortable beds, which foster a deep sense of relaxation. Each room is thoughtfully equipped with modern amenities and luxurious linens, with many offering pleasant views of the Brisbane River, creating an opulent yet restful atmosphere.
Facility Features
Dining Experience
Treasury Brisbane offers a variety of appealing dining options, including a highly praised breakfast buffet and convenient 24-hour room service. The property also provides a coffee shop for lighter fare and a shared kitchen for those who prefer to prepare their own meals. While the breakfast offerings are generally well-received, some guests have expressed a desire for larger portions relative to the price point, and the quality of room service pizza has occasionally been mentioned.
Culinary Offerings
Guest Reviews
Very good
Location was great for getting around all areas of Brisbane. Close to the CBD and the River Ferry. Easy car parking. Staff acknowledged our 40th wedding anniversary which was a nice touch with some macaroons. Perhaps a voucher for drink at the bar would have been even more special.
The Treasury is as a pleasant place to stay, but there is definitely room for improvement.
The Treasury is an enchanting building for sure, and has a ‘Hotel California’ ( eagles song ) vibe, which I quite enjoyed. It was charming and classy, restaurant served great food and atmosphere. Late check out was great!! The staff in the restaurant we’re impeccable many thanks to them!! The check in staff were also very polite and professional!! We ordered room service at various hours and I found the food somewhat subpar and inedible. The menu prices were too much for the quality of food, however they were very quick to deliver. The pillows were very uncomfortable and the room had dust bunnies and the floors weren’t clean in the bathroom.
Address
130 William Street, Brisbane City Center, Brisbane, Australia, 4000
Hyatt Regency Brisbane
Hotel Services
At the Hyatt Regency Brisbane, guests consistently encounter exceptional service from a friendly and helpful staff who strive to go above and beyond. The concierge team is readily available to assist with inquiries, and little touches like complimentary water bottles often leave visitors feeling valued. While the service is generally outstanding, some guests have occasionally noted inconsistencies in treatment or minor issues with minibar restocking.
Room Information
The luxurious and spacious rooms at this Brisbane lodging are designed for comfort, featuring clean, well-appointed interiors and comfortable bedding. Many accommodations offer stunning city views and are equipped with large TVs for streaming, ensuring a modern and relaxing environment. While the majority of rooms provide ample space, a few guests have found certain rooms to be on the smaller side, impacting the sense of expansiveness.
Facility Features
Dining Experience
The Hyatt Regency Brisbane offers a convenient restaurant and bar for guests seeking in-house dining. While the breakfast menu has been described as somewhat limited by some visitors, the quality of dishes, such as the notably delicious Kimchi fried rice, receives positive feedback. Occasional longer wait times for restaurant service have been mentioned, but the overall dining experience provides satisfying options for many.
Culinary Offerings
Guest Reviews
Lovely staff, location
All staff were absolutely lovely! We were especially impressed with three instances: 1) We have a tradition of bringing a little otter plushie on our travels, and he usually sits on the nightstand (out of the way for making the bed). After a tiring long day out, we got back to our room to find the bed perfectly made up, with the otter sitting and chilling on the pillows! Just this tiny playful touch from the housekeeping team brought us so much joy and we completely forgot how tired we were in the moment, we couldn’t stop laughing! 2) Our sink was draining pretty slowly from the start, and on our second night it drained even slower. I was impressed that the reception immediately attempted to find us a new room. We were told none were available and maintenance went home for the day (which was understandable) but to our surprise it seems like an on-call maintenance person was then called to attend to us! He was super polite and professional, asking if anything else needed fixing. The next morning, another maintenance staff came in to check on us.
Poor Restaurant Service to a Nice Hotel Stay
The accessible room was spacious and met my requirements. The staff allowed my wife a late check out while I was at work which was terrific. Good location in the CBD. The restaurant on the first night struggled badly. There were not many people dining.
Address
72 Queen Street (Queen Street Mall), Brisbane City Center, Brisbane, Australia, 4000
Ovolo The Valley Brisbane
Hotel Services
Ovolo The Valley Brisbane is renowned for its exceptional service, with staff consistently described as amazingly helpful, friendly, and attentive. Guests often feel genuinely cared for, appreciating the team’s willingness to go above and beyond, from efficient check-in processes to personalized assistance from the dedicated concierge. While most experiences are seamless, a few visitors have observed slight variations in attentiveness between different staff shifts.
Room Information
The luxurious and spacious rooms at this Fortitude Valley property feature elegant designs and comfortable beds, creating a vibrant yet relaxing atmosphere. Modern amenities like an iPad, speaker, and Google Chromecast enhance the guest experience, ensuring entertainment and convenience. The complimentary mini bar was once a cherished amenity, though guests note its availability may vary now, and some have occasionally found beds or pillows to be less comfortable than desired.
Facility Features
Dining Experience
Dining at Ovolo The Valley Brisbane includes a continental breakfast and 24-hour room service, offering a wide variety of options from appetizers to desserts. The hotel also provides a coffee shop for lighter fare, catering to various culinary preferences throughout the day. While the breakfast selection has been noted as somewhat limited by some, and the on-site restaurant and bar prices are occasionally considered high, the convenience of diverse room service, including options from local Italian eateries, is a valued feature.
Culinary Offerings
Guest Reviews
Disappointed and upset
I would not recommend this hotel if you are a single person. I only stayed 2 nights fr and sat. got woken up Sunday morning with a women entering my room apparently she had left her phone behind in room 650 but I’m in room 401. She proceeded to look over my things ,picked up my phone , went into the bathroom. I then told her she had wrong room but she said the reception gave her this key. When I went to see the reception they apologised looked at the footage ,saw the woman (pink jumper and black shirt, no shoes) and said they would look into it and would contact me on Monday.
Solo Traveller
As a solo traveler, i was looking forward to a relaxing weekend where i could pamper myself. The hotel itself was value for money but the only two times i was disappointed was, 1. The room service: kitchen closed at 9 probably and as someone who just arrived at the hotel, i was looming foreard to taking a bath and order in some good food, put up my feet and relax. Unfortunately that didn’t happen and i had to order in some takeaways to be delivered. Which took 1 hr to arrive. 2. 5star hotel spa: one of the best experiences in a good place like that is its in house pamparing.
Address
1000 Ann Street, Fortitude Valley, Brisbane, Australia, 4006
Pullman Brisbane Airport
Hotel Services
The Pullman Brisbane Airport offers a truly convenient and supportive experience, with staff consistently providing friendly and helpful service. Guests appreciate the 24-hour room service, daily housekeeping, and dedicated concierge team ready to assist with any need. The seamless airport transfer and shuttle services, along with valet parking options, ensure a stress-free journey, making arrivals and departures feel effortlessly managed.
Room Information
The stylish and comfortable rooms at this airport lodging are designed with modern furnishings and elegant décor, creating a luxurious and serene environment. Guests often commend the spaciousness, marble and glass finishes, and the thoughtful inclusion of fluffy dressing gowns and a selection of teas. Many rooms offer pleasant views of the airport or city, providing a relaxing backdrop for travelers, though some guests have noted occasional mosquito concerns near the pool area.
Facility Features
Dining Experience
Dining at the Pullman Brisbane Airport provides a sophisticated experience, from a breakfast buffet featuring local and international dishes to a restaurant showcasing Australian cuisine. Guests can enjoy made-to-order omelets and a variety of pastries, ensuring a satisfying start to their day. The convenience of 24-hour room service complements the elegant ambiance of the restaurant and the stylish offerings at the Glasshouse Bar.
Culinary Offerings
Guest Reviews
One-night stay before a long drive
We stayed there for one night after flying domestic from Melbourne to Brisbane. The hotel was within walking distance from the domestic terminal and the domestic terminal carpark / car rental services, making it extremely convenient for our needs. The staff was efficient at check-in, and very courteous. The room was nicely decorated, our double room came with a little 2-seater sofa and coffee table giving the room a more homey feel. The room was spacious even when we opened our 2 medium-size suitcases and a hand-carry size suitcase.
Handy when flying in and out of Brisbane
Very convenient for flying out early, we were at the airport in minutes, didn’t even need a shuttle. The room was clean and pretty. The semi open plan bathroom was interesting! Made the room seem larger. Concierge were friendly. Pool looked beautiful.
Address
2 Dryandra Road, Brisbane Airport, Brisbane, Australia, 4008
InterContinental Brisbane
Hotel Services
The InterContinental Brisbane is celebrated for its great service and the accommodating nature of its staff, who are frequently praised for their professionalism and willingness to go the extra mile. Guests often feel truly valued, with reports of complimentary upgrades or special birthday treats that leave a lasting impression. The dedicated concierge and efficient daily housekeeping ensure a stay where every need is anticipated and met with gracious care.
Room Information
The exquisitely designed rooms at this Brisbane property offer a sanctuary of comfort and style, featuring modern amenities and plush bedding. Many accommodations provide stunning views of the city or the Brisbane River, enhancing the sense of a luxurious escape. While the rooms offer a welcoming retreat, some guests have noted that certain features, like smaller TVs and carpets, are beginning to show their age and could benefit from updates.
Facility Features
Dining Experience
The InterContinental Brisbane features a sophisticated restaurant serving delectable dishes crafted with fresh local ingredients, alongside a sumptuous breakfast buffet each morning. Guests can also enjoy the convenience of 24-hour room service or a cozy coffee shop for lighter fare. While the restaurant may have limited dinner hours on certain weekdays, the diverse and high-quality dining options ensure a satisfying culinary experience for visitors.
Culinary Offerings
Guest Reviews
Birthday weekend
The facilities of the hotel were good (bar, gym, pool, tennis courts) and so was the location – central CBD and close to the malls/trains, however, the rooms are very old school with dingy carpets, old furniture and our first room had a wet smell and thankfully they switched us to better room. The bathroom however, was not up to standard as it was shower over a bathtub and the glass shower panel did not prevent water from staying in, thus, the bathroom floor flooded after each shower. The AC system is also very old and not the best at keeping the whole very cold. The breakfast buffet was decent but definitely needs more variety. It was my birthday and I was offered a bottle of wine to celebrate, which was never received.
Almost perfect
The hotel is in a great location right off the Queen Street Mall. Pool area with good views and lots of sun. All the staff we interacted with were more than great. The room itself was good however is beginning to show its age. The small TV with next to no channels on it doesn’t say 5 star hotel and makes you think you’re in a budget room.
Address
190 Elizabeth St Brisbane City, Brisbane City Center, Brisbane, Australia, 4000
Could not find what you were looking for? Find more accommodations in Brisbane.