All hotels were selected through careful research, with a focus on warmth and thoughtful service.
Treasury Brisbane
Hotel Services
Guests arriving at Treasury Brisbane are often greeted with a warm welcome, setting the tone for a stay where thoughtfulness truly shines. The attentive staff are consistently praised for their helpfulness and willingness to assist with various requests, from seamless express check-in and check-out to managing luggage with care. The lodging property ensures comfort with 24-hour room service, laundry, and dry cleaning services, along with safety deposit boxes and a dedicated concierge to enhance any visit. Complimentary Wi-Fi is available throughout, ensuring guests remain connected. While the property strives for excellence, some visitors have noted occasional delays with room service orders and a few instances where luggage assistance could have been more readily available.
Room Information
The accommodations at Treasury Brisbane offer a luxurious retreat, with guests frequently commending the spaciousness and pristine cleanliness of the rooms. Options range from generous Deluxe King and Twin Rooms to expansive Hotel Suites and Parlour King Rooms, with special Casino-themed rooms catering to adult guests. Each space is thoughtfully appointed with air conditioning, plush bathrobes, and blackout curtains for a restful night. Modern conveniences like in-house movies, satellite/cable TV, a mini bar, and a coffee/tea maker are standard, alongside luxurious linens and premium toiletries. Many rooms boast high ceilings, contributing to a sense of grandeur, and some even provide private balconies or terraces with scenic Brisbane River views, though guests on upper floors might find some rooms a bit more compact with limited drawer space. A few visitors have also mentioned minor disturbances from nearby bars and city traffic, which could gently impact the tranquility.
Facility Features
Dining Experience
Dining at Treasury Brisbane offers a delightful experience, beginning with a well-regarded breakfast buffet known for its delicious offerings. For lighter fare, a convenient coffee shop is available, and 24-hour room service ensures culinary desires are met at any hour. The property thoughtfully includes a shared kitchen, allowing guests the flexibility to prepare their own meals. Beyond the hotel, a vibrant culinary scene awaits, with popular spots like Opa Bar & Mezze, Massimo Restaurant & Bar, and Greca offering diverse flavors just steps away. While the breakfast is generally enjoyed, some guests have expressed that the portions might feel small for the price, and a few have noted inconsistencies with the quality of certain room service items, such as pizza.
Culinary Offerings
Guest Reviews
Very good
Location was great for getting around all areas of Brisbane. Close to the CBD and the River Ferry. Easy car parking. Staff acknowledged our 40th wedding anniversary which was a nice touch with some macaroons. Perhaps a voucher for drink at the bar would have been even more special.
The Treasury is as a pleasant place to stay, but there is definitely room for improvement.
The Treasury is an enchanting building for sure, and has a ‘Hotel California’ ( eagles song ) vibe, which I quite enjoyed. It was charming and classy, restaurant served great food and atmosphere. Late check out was great!! The staff in the restaurant we’re impeccable many thanks to them!! The check in staff were also very polite and professional!! We ordered room service at various hours and I found the food somewhat subpar and inedible. The menu prices were too much for the quality of food, however they were very quick to deliver. The pillows were very uncomfortable and the room had dust bunnies and the floors weren’t clean in the bathroom.
Address
130 William Street, Brisbane City Center, Brisbane, Australia, 4000
The Star Grand Brisbane
Hotel Services
The Star Grand Brisbane prides itself on delivering a refined guest experience, with staff members across reception, valet, room service, and concierge often described as friendly and genuinely helpful. Many guests have shared how the team goes above and beyond, providing attentive service that leaves a lasting impression. This commitment to a personal touch ensures that visitors feel seen and cared for from the moment they arrive. However, some guests have occasionally noted slight inconsistencies in service delivery, with a few instances where staff knowledge could be further developed, suggesting there are still opportunities for even greater refinement in their gracious approach.
Room Information
Stepping into a room at The Star Grand Brisbane, guests are immediately enveloped in an ambiance of comfort and understated sophistication. The elegantly designed spaces feature air conditioning, plush bathrobes, and televisions equipped with satellite/cable channels for entertainment. Thoughtful amenities, including a mini bar, refrigerator, and coffee/tea maker, are provided for convenience, while high-quality toiletries and a hair dryer add to the sense of luxury. Blackout curtains are a cherished detail, ensuring a truly restful night’s sleep. Guests often commend the beautiful decor and the amazing views available from many rooms, which further elevate the stay. Room options are varied, from the comfortable City Twin and King rooms to the expansive City and River Suites, catering to diverse needs.
Dining Experience
The Star Grand Brisbane offers a rich tapestry of dining experiences, with a diverse array of options both within the hotel’s vicinity and just a short stroll away. Guests can savor Mediterranean flavors at Opa Bar & Mezze, enjoy waterfront dining with stunning views at Eagle Street Pier restaurants, or indulge in Italian cuisine at Massimo Restaurant & Bar. For those seeking a lively atmosphere, O Brasileiro and Greca provide engaging culinary journeys. While breakfast is available on-site, some guests have mentioned that the options can feel somewhat limited, and the service during breakfast hours occasionally appears a bit haphazard. However, the sheer variety of nearby establishments ensures that every palate can find something delightful to explore.
Guest Reviews
It was a pleasant stay but the price but the experience we had did not justify the price .
Staying at the Casino and locality was good , the bed was comfortable , the staff were friendly. The extra 10% surcharge on top of already high prices at the bar was disappointing and questionable. Paying for valet parking on top of paying for accomodation was also disappointing – $65 was too much. Breakfast service was haphazard. The food was tasty but it arrived in bits so that my companion was eating at different intervals to me , The coffee when it came was cold.
New, highend hotel in a fabulous location
We had the river suite, spacious rooms, great head on view of the newly built bridge. All the mini bar items were complimentary. The downside is the inexperience of the staffs employed. Most of the receptions are young and inexperienced. I was charged for the hotel room despite paying everything to agoda already.
Address
33 William Street, Brisbane City Center, Brisbane, Australia, 4000
Hyatt Regency Brisbane
Hotel Services
The Hyatt Regency Brisbane is frequently celebrated for its truly exceptional service, where the friendly and helpful staff consistently go above and beyond to ensure a comfortable and enjoyable stay. Guests often speak of the attentive nature of the team, noting how they make visitors feel genuinely cared for, from a warm welcome at check-in to thoughtful gestures like providing complimentary water bottles or checking in on those waiting in the lobby. The concierge service is a valued amenity, and room service is readily available for convenience. While the overall impression is overwhelmingly positive, some guests have reported isolated instances of perceived differential treatment among customers, and minor issues with minibar restocking or occasional incorrect charges, which are small details in an otherwise gracious experience.
Room Information
The guest rooms at the Hyatt Regency Brisbane provide a luxurious and comfortable sanctuary, with many guests praising their cleanliness, spaciousness, and thoughtful appointments. The comfortable bedding ensures a restful night, while large TVs with streaming capabilities offer modern entertainment. Some rooms are graced with stunning city views, adding a beautiful backdrop to the stay. Essential amenities such as a coffee machine, iron and ironing board, and quality toiletries are typically provided, enhancing the overall convenience. While most rooms are well-received, a few guests have noted that some accommodations can feel a bit small, and specific design choices like sliding bathroom doors in some units or open-plan bathrooms in crashpad rooms might offer less privacy. Additionally, isolated reports of a safety lock not functioning correctly have been mentioned.
Facility Features
Dining Experience
Dining at the Hyatt Regency Brisbane includes a dedicated restaurant and a lively bar, providing convenient options for guests. The breakfast offerings are available, though some visitors have found the menu selections to be somewhat limited. For those eager to explore the local culinary scene, numerous acclaimed establishments are within easy reach, such as Opa Bar & Mezze for Greek delights, Massimo Restaurant & Bar for Italian fare, and Blackbird Bar, Dining & Events offering a sophisticated experience. While the food itself, particularly dishes like Kimchi fried rice, has received positive remarks for its deliciousness, a few guests have experienced longer wait times and occasional lost orders when dining at the hotel’s restaurant.
Culinary Offerings
Guest Reviews
Lovely staff, location
All staff were absolutely lovely! We were especially impressed with three instances: 1) We have a tradition of bringing a little otter plushie on our travels, and he usually sits on the nightstand (out of the way for making the bed). After a tiring long day out, we got back to our room to find the bed perfectly made up, with the otter sitting and chilling on the pillows! Just this tiny playful touch from the housekeeping team brought us so much joy and we completely forgot how tired we were in the moment, we couldn’t stop laughing! 2) Our sink was draining pretty slowly from the start, and on our second night it drained even slower. I was impressed that the reception immediately attempted to find us a new room. We were told none were available and maintenance went home for the day (which was understandable) but to our surprise it seems like an on-call maintenance person was then called to attend to us! He was super polite and professional, asking if anything else needed fixing. The next morning, another maintenance staff came in to check on us.
Poor Restaurant Service to a Nice Hotel Stay
The accessible room was spacious and met my requirements. The staff allowed my wife a late check out while I was at work which was terrific. Good location in the CBD. The restaurant on the first night struggled badly. There were not many people dining.
Address
72 Queen Street (Queen Street Mall), Brisbane City Center, Brisbane, Australia, 4000
Stamford Plaza Brisbane Hotel
Hotel Services
The Stamford Plaza Brisbane Hotel is renowned for its gracious service, with staff performance consistently receiving high praise for friendliness and attentiveness. Guests often feel a personal touch, noting how the team ensures a seamless experience from arrival to departure. Services include 24-hour room service, laundry, safety deposit boxes, and a dedicated concierge, all contributing to a comfortable stay. The convenience of express check-in/check-out, luggage storage, and daily housekeeping further enhances the visit. Airport transfer services are also available, and a thoughtful child policy allows children between 3 and 11 to stay free of charge. However, a few guests have mentioned occasional slow service at the bar and some minor delays with luggage delivery or room readiness.
Room Information
The Stamford Plaza Brisbane Hotel offers 252 beautifully appointed rooms, each designed with a contemporary style and equipped with modern amenities to ensure a comfortable and luxurious stay. Many of these accommodations boast stunning views of the Brisbane River and the city skyline, providing a picturesque backdrop for guests. In-room features include air conditioning, plush bathrobes, daily newspapers, and entertainment options such as in-house movies and satellite/cable TV. Conveniences like a mini bar, refrigerator, and hair dryer are standard, with some rooms even featuring the unique touch of TVs in the bathroom. While the elegance is evident, some guests have noted dated decor in certain rooms and occasional issues with shower temperature or water pressure. Additionally, a few visitors have reported a lack of day curtains, which could expose rooms to neighboring properties, and some external noise has been mentioned.
Facility Features
Dining Experience
The Stamford Plaza Brisbane Hotel provides a variety of dining options, including a breakfast buffet featuring both hot and cold dishes, a coffee shop perfect for light snacks, and a restaurant serving a range of international and local cuisines. For ultimate convenience, 24-hour room service is also available. Beyond the hotel’s offerings, guests can explore a vibrant culinary landscape nearby, with acclaimed establishments such as Opa Bar & Mezze, Massimo Restaurant & Bar, and Greca offering diverse flavors. While the breakfast buffet is a popular amenity, some guests have expressed that its quality has seen a decline, with specific comments about the scrambled eggs not meeting expectations. Others have noted a somewhat limited selection on the main restaurant menu and a restricted choice of milk options for coffee at breakfast.
Culinary Offerings
Guest Reviews
NYE Let down.
Booked at Brisbane’s ‘premier’ hotel for NYE, paid close to $500 for the night only to arrive at 2pm to find that our room was not ready. Room had been booked online a week prior. Arrived with another couple, no prior booking, who went straight into their room! Advised staff that we would grab a drink in the bar and wait a phone call when the room was ready (.
Old and tired
Checked in to get in our lift and see multiple bits of gum stuck to the carpet in the lift. Go into our room which was nicely furnished but the cleaning crew had not necessarily left the room in the condition that I would expect. Our suite had a view of the pool area that looked pretty average due to its lack of cleaning. Breakfast buffet service was sub-par and yet again was ordinary getting ok food with a distinct lack of staff rostered to be able to service the number of guests. I paid for a suite and was disappointed on many levels.
Address
Corner Edward and Margaret Streets, Brisbane City Center, Brisbane, Australia, 4000
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