All hotels were selected through careful research, with a focus on warmth and thoughtful service.
Hilton Vienna Park
Hotel Services
The Hilton Vienna Park ensures a comprehensive array of services, aiming for a seamless stay. Guests can rely on prompt concierge assistance, 24-hour room service, and efficient laundry or dry cleaning services, complemented by diligent daily housekeeping. The check-in and check-out processes are streamlined for convenience, and luggage storage is readily available. While many visitors commend the staff for their friendly and helpful demeanor, with some individuals often noted for their exceptional efforts, some experiences suggest occasional inconsistencies at the front desk and in dining areas. Instances of rooms being entered without prior notice, or minor registration discrepancies, have been reported, indicating areas where the personal touch could be more consistently applied.
Room Information
Guest rooms at the Hilton Vienna Park are designed to offer considerable comfort and space, providing a welcoming retreat. Options range from expansive Executive Suites and Family Rooms to Grand Panorama and Grand View Penthouse Suites, many featuring impressive city or park vistas. The accommodations are generally perceived as clean, modern, and spacious, with recent renovations enhancing the contemporary feel. However, some guests have noted occasional issues with room temperature, finding certain areas a bit cold, or observing that expected amenities like bathrobes, slippers, or complimentary water were not consistently provided. While efforts are made to maintain cleanliness, a few visitors have mentioned instances of dirty windows or less frequent room cleaning.
Facility Features
Dining Experience
Dining at the Hilton Vienna Park offers various choices, catering to different preferences throughout the day. A breakfast buffet presents a broad selection of hot and cold dishes, fresh pastries, and coffee, providing a substantial start to the day. For lighter fare, a coffee shop is available, and the on-site restaurant serves a blend of Austrian and international cuisine. Guests also benefit from 24-hour room service with an extensive menu. While the breakfast variety is often appreciated, some visitors have found the food occasionally cold or the selection less extensive than hoped, with local cafes like Oberlaa often suggested as an alternative. Service in the restaurant areas has, at times, been described as slow or less attentive, and late-night food options in the bar or restaurant can be limited on weekends.
Culinary Offerings
Guest Reviews
Very nice property to stay in
Location is exceptional- nearby CAT- direct transport from the airport to city center. The hotel is close to everything. Very nice property, it was a business trip. A bit pricy. For my next trip more than likely I will stay here again.
Good location but poor service
Hotel is situated next to the train station for City Airport Train and subway, a mall with supermarket and restaurants. Rooms are decent too. However, lots of mosquitoes in the lobby and restaurants on the ground floor. The staff will claim this is normal as well, instead of offering mosquito repellent or using a mosquito killing machine. Other places in Vienna city are not as bad on mosquito infestation.
Address
Am Stadtpark 1, 03. Landstraße, Vienna, Austria, 1030
Melia Vienna
Hotel Services
Melia Vienna prides itself on a service approach that aims to be both efficient and genuinely helpful. Guests can enjoy the convenience of 24-hour room service, dedicated concierge assistance, and consistent daily housekeeping, ensuring a comfortable environment. The staff is frequently praised for their attentiveness and friendly demeanor, with many going above and beyond to assist visitors. Additional conveniences like airport transfers and shuttle services to local attractions are available, enhancing the travel experience. However, some guests have noted instances of slower service during breakfast, particularly for made-to-order items like omelets, and there have been occasional reports of minor discrepancies with room service orders or charges, suggesting areas for refinement in service delivery.
Room Information
The rooms at Melia Vienna are designed to offer a luxurious and spacious retreat, providing a sense of modern comfort. Accommodations, ranging from Melia Rooms to exclusive Level Rooms, often feature impressive views, including glimpses of the Danube River. Each space is equipped with contemporary amenities, such as heated bathroom floors and walls, and convenient USB plugins. However, some guests have expressed concerns regarding privacy, noting that certain room designs incorporate transparent glass doors for the toilet area or a lack of a separating door between the washroom and bedroom. While cleanliness is generally maintained, a few visitors have observed minor stains on linens or dusty surfaces around in-room coffee stations.
Facility Features
Dining Experience
Dining options at Melia Vienna provide a range of choices, from early morning meals to late-night bites. The breakfast buffet offers a wide array of continental selections, providing a convenient start to the day. An on-site restaurant and coffee shop cater to various tastes, complemented by a 24-hour room service menu. For those who prefer to prepare their own meals, BBQ facilities and a shared kitchen are available. While the breakfast is extensive, some guests have found it to be on the pricier side or occasionally repetitive. Additionally, the bar and lounge on the upper floor have limited operating hours, often closing relatively early in the evening, and a few visitors have reported less than ideal experiences with the restaurant service.
Culinary Offerings
Guest Reviews
Very good
Modern hotel with good interior, breakfast was quite fine, various dishes, restaurant is comfortable and well-designed. We like the desing of the hotel, the bed was comfortable. Location is awful, far from any attractions, far from the Christmas Market, located in the same building with some offices; common with office workers lift to go to lounge, keep in mind, that you won’t get a beautiful panoramic view, since only first 5 floors are meant for hotel, the rest is meant for the offices. only, don’t count the skyscrapers photo. The hotel is in the scyscraper, but located on the lowest floors.
Very good
View, view, view 1. Restaurant, bar, lounge working hours- till 21.30-22 only 2. Room planning 2.1 The washroom does not have a door to separate it from Bedroom 2.2 The toilet itself has fully transparent glass doors, as well as the shower 2.3 The hotel planners consider going to the toilet in front of your family as some kind of a “Wow effect” 2.4 Zero privacy in the washroom as a result 3. Gym is a total shame for a 60 storied building, its so small and has almost no equipment 4. Engineering is a total shame The was strong wind and i could not sleep as the windows were all shaking and making noisy sounds all night long The ventilation and AC in the lounge on the 57 floor was not working No light in the conference room in the business lounge, the problem is not that it was not working, but that it as totally unavailable Still, its the highest skyscraper in Vienna with the best view of the city which is a must for visit, but the planning and engineering are a shame for such high class of the building.
Address
Donau City Strasse 7, 22. Donaustadt, Vienna, Austria, 1220
SO Vienna Hotel
Hotel Services
SO Vienna Hotel is recognized for its commitment to excellent service, where staff members are consistently described as friendly, helpful, and notably attentive. Guests benefit from 24-hour room service, comprehensive concierge assistance, and a dedicated tour desk, making travel arrangements effortless. The hotel also facilitates airport transfers, shuttle services, and car hire, adding to the convenience. Daily housekeeping ensures a fresh environment, and grocery deliveries are even an option. Specific individuals have often been highlighted for their exceptional efforts. While the service is generally commendable, some guests have observed occasional delays in restaurant service, with orders sometimes taking longer than anticipated or occasionally being overlooked. Minor issues with room maintenance, like a malfunctioning coffee machine or fixture, have also been reported, alongside occasional delays in receiving requested in-room amenities.
Room Information
The rooms at SO Vienna Hotel offer a luxurious and spacious environment, designed to provide a sophisticated urban retreat. Accommodations vary in size, from generous Luxury King Rooms to expansive Executive Junior Suites, with many boasting breathtaking panoramic views of the city skyline, including St. Stephen’s Cathedral and the Danube River. Guests appreciate modern comforts like air conditioning, bathrobes, and complimentary daily mini-bar drinks, alongside unique window designs and integrated Apple TV. While the aesthetic is largely modern and stylish, some visitors have found the minimalist decor to be somewhat dark or less overtly warm and inviting. A few observations have also been made regarding minor wear on furniture and, for some, the bed comfort or the design of a separated toilet area that might offer less privacy than desired.
Facility Features
Dining Experience
Dining at SO Vienna Hotel offers a range of sophisticated experiences, highlighted by its impressive rooftop restaurant, Le Loft, which provides stunning panoramic views. A breakfast buffet, served with fresh pastries, fruits, cereals, and hot dishes, is often described as top-notch, providing a delightful start to the day. The hotel’s restaurant presents a diverse menu of international and local specialties, complemented by a coffee shop for lighter fare and beverages. Guests also have the convenience of 24-hour room service. While the culinary offerings are generally well-regarded, the Le Loft restaurant can be on the pricier side, and the room service menu has been noted as somewhat limited. There was an isolated report of food-related discomfort from the breakfast, though this appears to be an infrequent occurrence.
Culinary Offerings
Guest Reviews
Excellent
The location is very stunning, next to the river and about a 7-minute walk from the center. The room was clean. The room service staff was very nice, the hand was always clean, they always left us extra Nespresso capsules, the drink in the room’s minibar was free. The breakfast was excellent, the view from the dining room on the 18th floor of the hotel with a spectacular view of the city of Vienna in all directions. The hotel staff was always smiling, trying to help and give explanations, During our stay, the weather was stormy, and there was a problem with one of the windows.
Modern hotel with friendly staff
The staff at Sofitel Vienna Stephansdom Hotel were very welcoming, helpful, efficient and attentive to customers’ needs. Dining at the restaurant on the highest level (Le Loft) was memorable; there’s such a panoramic view of the area. Food and service were great too. The bed was truly very comfortable such that it was difficult getting out of bed each morning. The only snag was the TV.
Address
Praterstrasse 1, 02. Leopoldstadt, Vienna, Austria, 1020
Hotel De France
Hotel Services
Hotel De France is distinguished by its attentive and helpful staff, who consistently strive to ensure a pleasant stay. Guests benefit from essential services like laundry, dry cleaning, and room service, alongside the convenience of safety deposit boxes. The concierge team is readily available to assist with inquiries, recommendations for local attractions, and transport arrangements. Daily housekeeping maintains a fresh environment, and complimentary umbrellas are a thoughtful touch. Additional services include airport transfers, tour bookings, and various parking and car hire options. While the receptionists are frequently commended for their excellent customer service, an isolated observation mentioned an unfriendly bartender, and some guests have noted that the cleanliness of certain rooms or the size of twin beds could be improved.
Room Information
The rooms at Hotel De France offer a classic Viennese charm, providing a comfortable and well-appointed space for guests. Options range from cozy Classic Single Rooms to more spacious Junior Suites and Maisonettes, often featuring high ceilings that enhance the sense of openness. Standard amenities include bathrobes, in-house movies, and minibars, ensuring convenience. However, some guests have observed that the televisions in certain rooms appear dated, and a few rooms have relatively small windows, with some overlooking a less appealing courtyard wall. Instances of noise from the street or subway have also been mentioned, potentially affecting the tranquility of the stay for some visitors.
Dining Experience
Dining at Hotel De France offers convenient options, including a stylish on-site restaurant and efficient room service. A comprehensive breakfast buffet is provided, featuring a selection of pastries, meats, cheeses, and various hot and cold dishes to start the day. Beyond the hotel’s offerings, the immediate neighborhood is rich with a diverse array of dining establishments, ranging from traditional Viennese eateries like Ribs of Vienna and Reinthaler’s Beisl to more contemporary choices. This ensures that guests have ample opportunities to explore local flavors and international cuisines just steps away from their lodging.
Guest Reviews
A classic European Hotel
In Vienna, if you’re staying at any spot on Ringstrasse, you’re fine. The hotel is minutes from Schottentor Hub Station, allowing you enough choices to travel around the city. The front house staff were superb and friendly. The breakfast was exceptional. The rooms that we booked are more or less the legacy of the classical European hotel architecture, which is quite new for us.
Not a 5 stars hotel
The hotel is good but definitely not a 5 stars. A good 4 stars. I have been to 5 stars across the world and the facilities are higher than in this hotel. We were upgraded to a “junior suite”. Can you imagine a suite without Sofa? That was the case.
Address
Schottenring 3, Innere Stadt, Vienna, Austria, 1010
Hotel Sans Souci Wien
Hotel Services
Hotel Sans Souci Wien is highly celebrated for its attentive and genuinely friendly staff, consistently delivering exceptional service that leaves a lasting impression. Guests frequently commend the personalized assistance and warm welcome received upon arrival. The hotel provides a comprehensive suite of services, including efficient airport transfers, laundry, and dry cleaning, along with diligent daily housekeeping. Room service is available for private dining, and the concierge team is adept at assisting with transportation, local recommendations, and booking tickets for attractions. Valet parking adds a layer of convenience, and thoughtful touches like complimentary in-room coffee service and a customizable pillow menu further enhance the sense of being truly cared for during a stay.
Room Information
The rooms at Hotel Sans Souci Wien are meticulously designed, offering a blend of modern elegance and profound comfort. With a range from cozy standard rooms to expansive Master Suites, each space is well-appointed with sophisticated furnishings and contemporary amenities like air conditioning, bathrobes, and a well-stocked mini-bar. Guests can enjoy thoughtful touches such as a pillow menu for personalized comfort, and some rooms even feature private balconies with charming views or innovative elements like a hidden TV within a mirror. While the rooms generally provide a tranquil retreat, a few guests have noted occasional ambient noise from outside or from rooms above, and in some instances, the overall size of certain rooms was perceived as being on the smaller side.
Facility Features
Dining Experience
Dining at Hotel Sans Souci Wien offers a delightful culinary journey, beginning with a highly praised breakfast buffet featuring a rich array of continental delights. The hotel’s coffee shop provides a relaxed setting for beverages and pastries, while the main restaurant serves exquisite local and international dishes in an elegant ambiance. For those preferring privacy, a diverse room service menu is available. The sophisticated bar is a perfect spot to savor handcrafted cocktails and fine wines. The breakfast, in particular, consistently receives commendation for its quality and variety, ensuring a satisfying start to the day. Beyond the hotel, the vibrant Neubau district offers an abundance of diverse dining options, from traditional Viennese fare to international flavors, all within easy reach.
Culinary Offerings
Guest Reviews
Lovely hotel with amazing breakfast/restaurant, just a bit noisy
This hotel is lovely. It’s beautifully decorated, spotlessly clean, and the bed was big and comfy. The staff were all super friendly and helpful. We had breakfast included with our stay and it was amazing. So many choices on the buffet, and you’re able to order off the menu as well.
Great Stay at a Beautiful Oasis
Stayed at the San Souci Wein for 3 days with my wife and 22 year old daughter. I must admit that the Hotel is usually a bit pricey but I got a great deal on a room rate for Jr. Suite with real beds for 3 adults, which can be hard to find. Our room had a full bath (with a chandelier!) and a separate half-bath as well which really helped with 3 people in the room. Anyway, the location is fabulous, right across from the Modern Museum and the Leopold Museum, which, as a side note, are in a great courtyard area with cool cafes and outdoor lounging areas.
Address
Burggasse 2, 07. Neubau, Vienna, Austria, 1070
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