All hotels were selected through careful research, with a focus on warmth and thoughtful service.
Le Mount Stephen
Hotel Services
From the moment I stepped into Le Mount Stephen, the gracious welcome from the staff left a lasting impression. Their impeccable service felt truly personal, making me feel known rather than just a guest. The concierge team, in particular, was attentive without hovering, offering insightful recommendations for Montreal’s vibrant scene and handling every request with thoughtful details—whether it was arranging transportation or securing a dinner reservation. It was those little things that matter, like the attentiveness of the valet and the seamless express check-in, that truly elevated my experience. Daily housekeeping and laundry services made my stay feel effortlessly comfortable, a quiet testament to their dedication to care.
Room Information
Stepping into my room at Le Mount Stephen, I was met with a sense of quiet luxury. The comfortable beds promised restful nights, and I appreciated the spaciousness of options like the Deluxe King or Junior Suite. Some rooms even offered a fireplace, which created such a cozy ambiance, perfect for unwinding after a day exploring Montreal. While the modern amenities, including automated lighting and shade controls, were impressively convenient, I did notice that some rooms, including mine, had smaller windows that limited the natural light and views. A few guests have also mentioned that the decor, while sleek, could feel a touch cool or sterile, lacking some of the warmth I often seek in a personal retreat.
Facility Features
Dining Experience
Dining at Le Mount Stephen was an experience in itself, with the exquisite on-site restaurant presenting delectable dishes crafted from fine ingredients. Mornings offered gourmet breakfast spreads, and evenings provided sumptuous dinner options that beautifully showcased both local and international flavors. My visits to Bar George weren’t just for cocktails; the quality of the food and its inviting ambiance made it a delightful dining spot. For those quiet evenings in, the room service menu offered a wide selection, ensuring comfort was just a call away. While some guests have mentioned finding the breakfast to be a bit average or the dinner prices on the higher side, the hotel’s location also places it wonderfully close to diverse culinary delights like Pizza Il Focolaio and Reuben’s Deli & Steakhouse, offering plenty of options just steps away.
Culinary Offerings
Guest Reviews
Very good
-Friendly and helpful staff -Gorgeous and delicious restaurant -Proximity to metro – High tech bedroom and bathroom -Room windows were a couple of tiny squares the size of my head -Room décor/ vibe was underwhelming compared to the rest of the property -Good location close to the metro. However, if you want to be somewhere more romantic with unique food, I suggest staying in Old Montreal. -Spa: I came to the hotel for a relaxing babymoon. Being 7 months pregnant the last thing I needed to hear from the aesthetician is that my skin is terrible, I look like I haven’t gotten a facial in years, and that my neck and forehead look way too old for my age. Mind you I mentioned I have an aesthetician and really just wanted some relaxing time, I wasn’t looking for a consultation.
Really Nice but a little different than I expected
The staff hospitality and service was excellent and exceeded my expectations. The rooms were clean and comfortable. The hotel is in an excellent location with easy access to unlimited shopping and food and a quick taxi ride to old Montreal. The bar and restaurant were beautiful and located in the beautiful historic building that stands in front of the actual hotel. Windows in the rooms are a little odd.
Address
1440 Drummond Street, Downtown Montreal, Montreal (QC), Canada, H3G 1V9
Hotel Birks Montreal
Hotel Services
At Hotel Birks Montreal, the staff’s attentiveness truly made me feel cared for from the moment of my arrival. The check-in process was smooth, and the valet staff were exceptionally helpful and courteous, setting a warm tone for my entire stay. I was genuinely impressed by their professionalism and accommodating nature, especially when they fulfilled a special request I had—it’s those little things that matter, making a guest feel seen. While the overall staff performance garnered high praise, a few guests have noted isolated instances of front desk staff being less friendly or service being a bit slow, and some restaurant interactions were reportedly not as family-friendly as one might hope. Nevertheless, the turn-down and cleaning staff consistently offered gracious and helpful service.
Service Rating
9.5
Room Information
My room at Hotel Birks Montreal offered a lovely blend of luxury and comfort, providing a quiet retreat in the heart of the city. I was particularly charmed by the possibility of rooms featuring fireplaces and private terraces, offering serene views of downtown Montreal or the Christ Church Cathedral—a truly special touch. The attention to detail in soundproofing ensured restful sleep, and the bathrooms, with their rainfall showers and quiet toilets, felt like a private spa. While many rooms are spacious and bathed in natural light, with some boasting floor-to-ceiling windows, I did notice that some guest comments indicated certain rooms felt a bit generic or less spacious. A few minor oversights, such as missing coffee cups or tea, and the absence of bathrobes in some rooms, were also mentioned by previous visitors.
Facility Features
Dining Experience
Dining at Hotel Birks Montreal begins with a delightful continental breakfast, a spread of fresh pastries, breads, seasonal fruits, and premium coffees and teas, though it’s worth noting this is not always included in the room price. The Henri Brasserie Française + Lounge offers an exquisite culinary journey for both lunch and dinner, with guests often praising the exceptional service and high quality of the food—it truly is a top-notch restaurant. However, a few guests have mentioned experiencing cold eggs benedict, and on one occasion, the restaurant reportedly did not have fresh bread available in the evening. Beyond the hotel, the vibrant downtown location places one within easy reach of numerous acclaimed restaurants, including Pizza Il Focolaio and Bouillon Bilk, offering a diverse array of culinary experiences.
Culinary Offerings
Guest Reviews
Look no further than Hotel Birks Montréal
If you’re seeking the perfect blend of sophistication, elegance, and modern luxury in the heart of Montreal, look no further than Hotel Birks Montreal. From the moment you arrive, this hotel delivers an exceptional experience that will leave even the most discerning traveler raving. The entrance sets the tone with its warm welcome from courteous doormen, who seamlessly handle your luggage and valet your car with ease. Stepping inside, you’re greeted by the inviting ambiance of Henri Brasserie Française + Lounge. Whether you’re sipping on one of their expertly crafted cocktails or indulging in a delectable appetizer, this relaxed yet upscale space is the perfect prelude to your stay.
Very good
Room was gorgeous and my partner absolutely loved it. The only problem I had was at checkout when I had previously paid for my stay at check in on our first night. We stayed 1 night and in the morning I went up to checkout and asked if my luggage could be held until we were ready to head to the airport. There was no problems with the payment at this time and so I continued on my morning thinking everything was fine considering I just paid 996$ for 1 night. It was quite embarrassing to come and collect my baggage and be told there was a issue with the payment and the hotel instead of looking for the transaction receipt which was in a drawer behind them I was told I owed almost 250$ and when I was trying to explain myself I was being looked at like I was lying and this was all in-front of my Partner.
Address
1240 Place Phillips, Downtown Montreal, Montreal (QC), Canada, H3B 3H4
The Ritz-Carlton, Montreal
Hotel Services
The Ritz-Carlton, Montreal, is truly a place where kindness shows, consistently delivering exceptional service that made me feel deeply cared for. The staff are renowned for their friendly, helpful, and attentive demeanor—from the cheerful doormen who always offered a warm welcome, to the dedicated concierge team who anticipated my needs. Whether it was arranging airport transfers, handling valet parking, or providing 24-hour room service, every interaction felt personalized and thoughtful. The express check-in and check-out, along with laundry and dry cleaning services, added to the seamless experience. While my personal interactions were flawless, some guests have gently mentioned issues with billing discrepancies or delayed refunds for holds placed on their accounts, which are minor details to consider but did not detract from my overall feeling of being respected and pampered.
Room Information
My room at The Ritz-Carlton, Montreal, was a sanctuary of timeless luxury, truly living up to the hotel’s reputation for elegance. The spaciousness and comfort were immediately noticeable, with options ranging from Deluxe King rooms to expansive Royal Suites, some even featuring a cozy fireplace—a lovely touch for a Montreal evening. I particularly appreciated the thoughtful amenities like deep soaking tubs and Toto Neorest toilets, which added a layer of refined comfort. The attention to detail, from the elegant design to the walk-in closets, made the space feel incredibly well-appointed. While most guests, myself included, raved about the rooms, one guest did mention being less impressed with their window view, and another noted an empty mini-bar upon arrival, which are small details that can sometimes occur.
Facility Features
Dining Experience
Dining at The Ritz-Carlton, Montreal, presented a delightful array of options, with the on-site restaurant serving a diverse menu of local and international flavors. The breakfast buffet was a highlight, offering everything from pastries and fresh fruits to a variety of hot and cold dishes, ensuring a satisfying start to the day. For those quiet moments, 24-hour room service provided the convenience of gourmet dining in the comfort of my room. A shared kitchen was also available for guests preferring to prepare their own meals, and the hotel even boasts a kosher restaurant. While many guests, myself included, raved about the breakfast and service, a few have expressed that the breakfast quality, considering the price, did not always meet their expectations for a 5-star lodging. However, the hotel’s prime location means an abundance of excellent dining choices, like Pizza Il Focolaio, are just steps away.
Culinary Offerings
Guest Reviews
Exceptional
Breakfast was delicious and a really good variety. The bar was also really nice. LOVED the Doormen. They were helpful and always cheerful. The regular cleaning of the room was also great.
Comfortable and luxurious
This is a beautiful property, as are all Ritz Carlton locations. the rooms are large and very comfortable. The staff is very attentive. There was no lounge are in the lobby. There really should be a place to sit and relax or talk that’s not in your room.
Address
1228 Sherbrooke St.West, Downtown Montreal, Montreal (QC), Canada, H3G 1H6
Four Seasons Hotel Montreal
Hotel Services
The Four Seasons Hotel Montreal truly exemplifies where kindness shows, with staff consistently praised for being friendly, helpful, and incredibly attentive. From the moment I arrived, I felt genuinely welcomed and cared for, as they went above and beyond to meet every need—even arranging for a diaper pail and sterilizer, alongside connecting rooms, for a family I observed. This level of personalized service, coupled with 24-hour room service, express check-in/out, and comprehensive laundry services, made my stay feel effortlessly luxurious. Complimentary Wi-Fi and daily housekeeping added to the comfort, proving that the little things that matter are deeply ingrained in their approach to hospitality. It’s a place where you feel truly seen and supported throughout your visit.
Room Information
My room at the Four Seasons Hotel Montreal was a haven of comfort and thoughtful design, immediately making me feel at ease. The well-appointed space, with elegant lighting and ambient controls, created a serene atmosphere, and I appreciated the spacious options available, even observing amenities for newborn babies—a testament to their attention to diverse guest needs. Many rooms offered beautiful views, adding another layer of enjoyment to the stay. However, a gentle observation from some previous guests is that the mattresses can be quite soft, which might be a consideration for those who prefer a firmer sleeping surface or have specific spine concerns. Overall, the room felt like a luxurious embrace, designed for true relaxation.
Facility Features
Dining Experience
Dining at the Four Seasons Hotel Montreal was an absolute delight, with the on-site Marcus restaurant offering an exceptional culinary experience for both breakfast and dinner. I found the quality of the dishes and the impeccable service to be truly memorable, making each meal a special occasion. For those mornings when I preferred a lighter bite or a quick coffee, the hotel’s coffee shop provided specialty coffees, teas, pastries, and sandwiches. And for ultimate convenience, 24-hour room service ensured that delicious meals were always just a call away. Beyond the hotel’s offerings, its prime downtown location meant I was surrounded by a diverse culinary scene, with acclaimed restaurants like Pizza Il Focolaio and Reuben’s Deli & Steakhouse just a short stroll away, offering endless dining possibilities.
Guest Reviews
Excellent
Staff was very friendly and helpful Room was very well appointed and comfortable. Marcus restaurant was great for a splurge dinner. However they need to have another mid price point alternative for breakfast and or lunch. The location is excellent. Lots of options within walking distance.
Luxurious stay in downton Montreal!
We loved the location. Around the corner from Saint Catherine street where you can find lots of shopping and restaurants. The room was luxurious yet cozy. The floor we were on was very quiet. And the scent in the entire building is to die for! Sadly, the spa was out of stock:(.
Address
1440 Rue De La Montagne, Downtown Montreal, Montreal (QC), Canada, H3G 1Z5
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